Information we collect
The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information.
If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide.
When you register for an Account, we may ask for your contact information, including items such as name, company name, address, email address, and telephone number.
We do what we can to protect the privacy of anyone using our site. It meets the relevant UK laws European GDPR requirements.
The info we collect through the website, over email, on the phone, and in other ways, may include:
- Any personal details you knowingly share with us, like your name, address, telephone number etc.
- Your preferences and how you use our email updates (if you decide to get email updates on our products and offers).
- Your IP address. That’s a string of numbers unique to your computer. We use it to see how you use our website.
- Data the website records so I can recognise you and your preferred settings. This saves you from re-entering information when you come back to the site. It’s recorded on your computer with cookies. Most browsers let you reject cookies, or warn you before downloading them. Check ‘help’ on your browser to find out how.
How we use your information
We use the information we collect in various ways, including to:
- Provide, operate, and maintain our webste
- Improve, personalize, and expand our webste
- Understand and analyze how you use our webste
- Develop new products, services, features, and functionality
- Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the webste, and for marketing and promotional purposes
- Send you emails
- Find and prevent fraud
We will use the information that we collect about you for the following purposes:
- Customer feedback collection
- User to user comments If we want to use your information for any other purpose, we will ask you for consent and will use your information only on receiving your consent and then, only for the purpose(s) for which grant consent unless we are required to do otherwise by law.
HOW WE SHARE YOUR INFORMATION:
We will not transfer your personal information to any third party without seeking your consent, except in limited circumstances as described below:
Cookies and Web Beacons
Like any other website, JNH Digital uses ‘cookies’. These cookies are used to store information including visitors’ preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users’ experience by customizing our web page content based on visitors’ browser type and/or other information.
For more general information on cookies, please read “What Are Cookies”.
If you leave a comment on our site you may opt in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
If you’d like to restrict cookies, you can do it in your browser. Links for how to do it on the most popular browsers are below. Otherwise, look online or at the ‘help’ bit of your software.
Advertising Partners Privacy Policies
Note that JNH Digital has no access to or control over these cookies that are used by third-party advertisers.
Third Party Privacy Policies
You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers’ respective websites.
GDPR Data Protection Rights
We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:
The right to access – You have the right to request copies of your personal data. We may charge you a small fee for this service.
The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.
The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.
The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.
Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.
JNH Digital does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.
When visitors leave comments on the site I collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
External links and websites
Although we try to make sure we only include quality, safe and relevant external links, be careful before you click on any link on this website. (External links are clickable text, banner or image links to other websites.)
We can’t guarantee or verify the contents of any external links. If you click on external links, it’s at your own risk and we’re not liable for any damages caused by using them.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where we send your data
Visitor comments may be checked through an automated spam detection service.
Contact and communication
If you provide us or our website with any personal details, it’s at your own risk. We keep them private and store them securely until we no longer need them, as detailed in the Data Protection Act 1998. We’ve done all we can to make sure the process from you filling in the online form to us getting an email is safe and secure, but you use it at your own risk.
We use any information you submit to provide you with more information about the services we offer, or to help you answer any questions you’ve asked. That includes using your details to subscribe you to any email newsletter we send out, but only if: we made that clear to you and you gave your permission when you filled in any form, or if you’ve previously bought or enquired about services the email newsletter is about. This isn’t an entire list of your rights relating to email marketing material.
You can ask us to delete any data about you at any time.
You can ask for a copy of any information we currently hold about you for free. If you’d like a copy, please send your contact details to email@example.com
If you do have any concerns about your personal data or our privacy policies, we’ll do whatever we can to help. You can also contact ICO, the regulatory body for GDPR.
Depending on the law that applies, you may have a right to access and rectify or erase your personal data or receive a copy of your personal data, restrict or object to the active processing of your data, ask us to share (port) your personal information to another entity, withdraw any consent you provided to us to process your data, a right to lodge a complaint with a statutory authority and such other rights as may be relevant under applicable laws. To exercise these rights, you can write to us at firstname.lastname@example.org. We will respond to your request in accordance with applicable law.Do note that if you do not allow us to collect or process the required personal information or withdraw the consent to process the same for the required purposes, you may not be able to access or use the services for which your information was sought.
The security of your information is important to us and we will use reasonable security measures to prevent the loss, misuse or unauthorized alteration of your information under our control. However, given the inherent risks, we cannot guarantee absolute security and consequently, we cannot ensure or warrant the security of any information you transmit to us and you do so at your own risk.
GRIEVANCE / DATA PROTECTION OFFICER:
If you have any queries or concerns about the processing of your information that is available with us, you may email our Grievance Officer at JNH Digital, 15 Howard Place, email: email@example.com. We will address your concerns in accordance with applicable law.